Corporate Strategy

How a Company Sets the Numbers It Will Be Judged On Next Year

The annual operating plan turns strategy into a number that thousands of people are then measured against. Most of the difficulty is not forecasting, it is negotiation.

↩ Looking BackPart of the 2020 to 2026 retrospective, written in July 2026. The date below marks the 2020 events this piece revisits, not when it was published, so it draws on everything known through mid 2026.
Nathan Xiang·September 23, 2020

What the Plan Actually Is

The annual operating plan is the document that states what a company intends to sell, spend and earn over the coming year, broken down by business unit and usually by month. It is built in the second half of the prior year and approved before the year begins.

It is easy to mistake it for a forecast. A forecast is a best estimate of what will happen. A plan is a commitment about what people will deliver. The two are related and they are not the same thing, and confusing them causes most of the dysfunction in corporate planning.

A forecast is an estimate you would bet on. A plan is a promise you will be held to. Companies get into trouble when they ask one document to be both.

The Sequence

Planning typically runs top down and bottom up at the same time, meeting somewhere in the middle.

StageWhoOutput
Target settingExecutive teamGrowth and margin expectations
Bottom up buildBusiness unitsDetailed revenue and cost plans
ReconciliationFinanceThe gap between the two
NegotiationEveryoneRevised submissions
ApprovalBoardThe locked plan

The gap at the reconciliation stage is almost always the same direction. The top down target exceeds the bottom up build, because executives set ambitious targets and unit managers submit numbers they are confident of hitting.

Sandbagging and Why It Is Rational

When a manager bonus depends on beating the plan, the manager has an obvious interest in a low plan. This is sandbagging: submitting a target below genuine expectation to build in cushion.

It is worth being clear that this is not a character flaw. It is the predictable response to an incentive system that rewards beating a number the manager helped set. Any system that asks people to propose their own targets and then pays them for exceeding those targets will produce conservative proposals.

The countermeasures are imperfect. Executives inflate submitted numbers by a standard percentage, which managers anticipate by sandbagging further. Some companies separate the planning number from the bonus number entirely, paying against prior year growth or against peers rather than against plan. That removes the incentive to sandbag and introduces different problems, since external comparisons are not always available or fair.

The Cost Side Ratchet

Expense budgeting has its own distortion. If a department underspends its budget, next year budget is often cut to the actual. The lesson learned is to spend everything, which produces the well documented pattern of unnecessary purchases in the final month of the fiscal year.

This is use it or lose it behaviour, and it is again a rational response to how budgets get set. Fixing it requires the finance function to credibly commit that efficiency will not be punished, which is difficult because next year budget pressure is real.

Why the Plan Is Wrong by February

A plan built in October for a year starting in January is based on assumptions that have already aged by the time the year begins. Demand shifts, a competitor moves, a supplier fails. The plan continues to be the basis for variance reporting anyway, so the organisation spends the year explaining differences against a document everyone knows is stale.

This is the central argument for rolling forecasts, which update continuously rather than annually. Most companies now run both: the annual plan for accountability and compensation, and a quarterly reforecast for actual decision making.

What the Plan Is Good For

Despite the dysfunction, the annual plan does something no rolling forecast does. It forces the whole organisation to agree, once a year, on what it is trying to achieve, and it converts that agreement into resource allocation. Headcount is approved, capital is assigned, and priorities are made explicit. That coordination has value even when the numbers turn out wrong.

The Bottom Line

The annual operating plan is less a prediction than a negotiated contract between the centre and the units. Its numbers are shaped as much by incentives as by expectations, which is why sandbagging and year end spending are so persistent. The useful mental model is to treat the plan as a commitment device and to keep a separate, honest forecast for actually running the business.

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